There are a lot of ServiceNow consultancies. Here's what makes us genuinely different - and why our clients stay with us for years, not just projects.
Not marketing claims - specific, verifiable reasons our clients stay with us for years.
Every engineer holds active ServiceNow certifications. We don't assign junior consultants learning on the job at your expense. You always know who is working on your platform and what their credentials are.
We focus exclusively on ServiceNow. This means our team is deeper, more current, and more capable than generalist firms that treat ServiceNow as one of twenty platforms they support.
Weekly written reports, biweekly live demos, shared task board access. You always know exactly what's been done, what's in progress, and what's next - without having to ask.
Senior, certified expertise at a fraction of the cost of building an equivalent in-house team or engaging a Big Four consultancy. The savings come from our delivery model - not from cutting corners.
Most consultancies launch and disappear. Our average client engagement runs over three years because we invest in understanding your business and keep delivering value through every phase.
See how we stack up against building in-house or using a large generalist consultancy.
| Criteria | Codocity | In-House Hire | Large Consultancy |
|---|---|---|---|
| Time to start | ✓ Days | ✗ 3-6 months | ⚠ 4-8 weeks |
| Certified specialists | ✓ Always | ⚠ Varies | ⚠ Senior on pitch, juniors on project |
| ServiceNow-only focus | ✓ Exclusive | ⚠ Depends on hire | ✗ Generalist |
| Cost vs. outcome | ✓ 40-60% lower | ✗ Highest total cost | ✗ High rates, variable quality |
| Transparent delivery | ✓ Weekly demos + reports | ⚠ Internal only | ⚠ Monthly steering committees |
| Scales up or down | ✓ Easily | ✗ Difficult and slow | ⚠ Possible but costly |
| Post go-live support | ✓ Included + ongoing | ⚠ If still employed | ✗ New SOW required |
Every consultant holds at least one active ServiceNow certification. Most hold several.
Certified System Administrator - core platform administration and configuration.
Certified Application Developer - custom app and workflow development on the Now Platform.
Certified Implementation Specialist - IT Service Management module.
Certified Implementation Specialist - HR Service Delivery module.
Certified Implementation Specialist - Security Operations module.
Certified Implementation Specialist - IT Operations Management module.
"Codocity delivered our ITSM implementation two weeks ahead of schedule. Exceptional quality, clear communication at every step - they felt like part of our own team."
"We needed certified ServiceNow developers fast. Codocity had a dedicated team running within two weeks - at a fraction of what in-house hiring would have cost us."
"Complex SAP-to-ServiceNow integration, zero downtime, exactly as scoped. We've since expanded the engagement to three additional modules. Highly recommend."
Book a free discovery call. No obligation - just a straight conversation about your ServiceNow needs and whether we're the right fit.