Your operations are complex. Your ServiceNow platform should reflect that - not force you to work around it. We build exactly what you need, the way you need it.
What we build for you
Sound familiar?
"The standard module doesn't match how our team actually works"
"We've been told it can't be done in ServiceNow - but we know it can"
"Our last dev left and nobody understands what was built"
"We have ServiceNow but half our team still uses spreadsheets"
From simple automations to complex multi-module applications. If it runs on ServiceNow, we build it properly.
Full scoped-apps built on App Engine with custom tables, forms, flows, and portals. Deployed and maintained as a proper, upgradeable ServiceNow application.
Flow Designer and Legacy Workflow automations that eliminate manual steps, route work intelligently, and trigger actions across systems automatically.
Server-side business rules, client scripts, UI actions, and script includes that enforce your business logic on every record - without exceptions.
Custom REST API endpoints that expose ServiceNow data to external systems - or accept inbound data from any third-party application.
Service Portal widgets, pages, and themes built to match your brand. Portals users actually adopt - because they're designed around real workflows.
Scheduled scripts, transform maps, event-driven automation, and batch processes that run reliably in the background without human intervention.
Four structured steps. You see working software at every stage - not just a final delivery.
We map your exact requirements, pain points, and outcomes before writing a single line of code.
Architecture review, data model, and a clear technical spec signed off before build begins.
2-week sprints. Live demo at the end of each. You give feedback, we adjust, we keep moving.
Full UAT, managed deployment, and 30 days of hypercare at no extra cost.
"Codocity built a fully custom asset tracking application on ServiceNow in 6 weeks. It replaced a system we'd been maintaining in Excel for years. The quality was exceptional and the team felt like our own developers from day one."
Your operations have unique logic, approval chains, or data structures that out-of-the-box ServiceNow can't handle without heavy workarounds.
You're migrating off spreadsheets, legacy ITSM tools, or home-built systems and need ServiceNow to replicate — and improve — that logic properly.
Your platform is live but you need new apps, automations, or portals built on top of your existing instance without disrupting what works.
Three ways to work with us depending on the scale and nature of your development needs.
Best for well-scoped custom apps or automations. Fixed cost and timeline agreed upfront - no surprises.
A certified ServiceNow developer embedded in your team. Your Jira, your standups, your tools. Ramps in days, not months.
Pay for actual hours. Best when requirements are still evolving or you need capacity across multiple workstreams.
Free 30-min discovery call. Tell us what you need - we'll tell you exactly what's possible and what it takes.